Elements and Performance Criteria
- Clarify requirements for working within a franchise
- Role and responsibilities as an employee within a franchise are determined
- Role and responsibilities are clarified with supervisor, line manager and/or owner, as appropriate
- Own skills are evaluated to determine training needs to meet role and responsibilities within franchise
- Assistance is sought from supervisor/line manager/owner to evaluate training needs and to meet identified needs
- Any reasonable adjustments are requested and negotiated
- Clarify own contribution to meeting compliance requirements
- Compliance requirements falling within own role and responsibilities are determined in consultation with supervisor/line manager/owner
- Work plan is determined to include scheduled actions to meet compliance requirements
- Required audits, checks and associated tasks are undertaken as per schedule
- Advice is sought as required to resolve difficulties arising in performing scheduled tasks
- Workplace records involved with meeting compliance requirements are completed accurately and in a timely manner
- Assist others in meeting assigned roles and responsibilities
- Review own contribution to franchise operations
- Feedback is sought from others to confirm that own role and responsibilities are being met
- Own work is reviewed to ensure that required tasks are being undertaken as per schedules and work plans
- Any improvements in own work practices and those of others within the franchise are identified and discussed with supervisor/line manager/owner